1. Shipping Times: We strive to process and ship all orders within 1-3 business days from the date of purchase. However, please note that shipping times may vary depending on the availability of the product, as well as any unforeseen delays beyond our control.
2. Shipping Methods: We offer standard shipping within Australia, and we are committed to using reputable shipping carriers to ensure safe and timely delivery of your order.
3. Shipping Costs: Shipping costs will be clearly stated at the time of checkout and will be calculated based on the weight, size, and destination of your order. We will not charge any hidden or additional fees for shipping without your explicit consent.
4. Delivery Address: It is the responsibility of the customer to provide accurate and complete delivery address details at the time of placing the order. We will not be liable for any delays or mis deliveries due to incorrect or incomplete address information provided by the customer.
5. Tracking Information: Once your order has been shipped, we will provide you with tracking information, if available, to track the status of your shipment. Please note that some smaller items may not have tracking available.
6. Delivery Delays: While we strive to deliver your order in a timely manner, we cannot be held responsible for any delays caused by factors beyond our control, such as weather conditions, customs delays, or transportation disruptions.
7. Order Cancellation: If you wish to cancel your order after it has been placed but before it has been shipped, please contact us immediately. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be cancelled.
8. Returns and Refunds: We comply with the Australian Consumer Law and offer a refund or replacement for any products that are faulty, damaged, or not as described. If you wish to return a product for any of these reasons, please contact us within 7 business days from the date of receipt of the product. Please refer to our Returns and Refunds Policy for detailed information on our return process.
9. Lost or Damaged Shipments: In the rare event that your shipment is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.
10. International Shipping: Currently, we only ship within Australia and do not offer international shipping.
11. Changes to Shipping Policy: We reserve the right to modify or update our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our shipping policy, please contact us for further assistance.

Enquiries@LamcAdvisory.com